Business Transformation: Drive Change, Growth & Culture of Value Creation.
Mark C. Thompson is an expert on executive leadership, business strategy and innovation. He has spent over 25 years leading teams and building companies from the ground up. He delivers actionable, valuable and practical advice for leaders at all levels of an organization.
Mark’s insights along with his business experience as a Silicon Valley disrupter, a bestselling researcher at the Stanford University Venture Design Lab and his role as the Fortune 500’s first-ever Chief Customer Experience Officer, make him the best keynote speaker to assure success at your event!
New York Times bestselling author Mark C. Thompson is a leadership coach for the world’s fastest growing, most innovative companies—from LYFT CEO & Cofounder Logan Green, Pinterest Cofounder Evan Sharp and World Bank CEO Dr. Jim Kim, to founders Richard Branson, Steve Jobs and Charles Schwab, for whom he served as the world’s first CXO—Chief Customer Experience Officer.
Forbes Magazine says Mark has the ”Midas touch” as a sought after coach, speaker and venture investor. His New York Times bestselling books include: ADMIRED: 21 Ways to Double Your Value; Now Build a Great Business; and Success Built to Last – Creating a Life that Matters. He is also an Innovation Leadership columnist for Forbes.com, Inc.com, and FastCompany.com. His most recent bestseller ADMIRED is a primer on how the world’s “Most Admired Companies” achieve long-term success and growth as well as the qualities that are common to “Most Admired Leaders”.
Mark was Charles Schwab’s former Chief of Staff and Chief Customer Experience Officer, and the Executive Producer of Schwab.com which today has assets over $3 Trillion. He is a co-founding advisor of Sir Richard Branson’s Entrepreneurship Centres.
Mark is a founding advisor of the Stanford Realtime Venture Design Lab, and served as a visiting scholar at his alma mater, Stanford University and adjunct faculty at the World Economic Forum, World Business Forum and John F. Kennedy University.
A successful venture capitalist over the last two decades, Mark was as an early investor in companies like Facebook, Netflix and founding board member of Esurance. He has been a Board Member for many well-known technology, biotech and retail companies, including Best Buy, Korn Ferry, and Interwoven (now owned by HP). He was the Chairman of the Board for Rioport, which popularized the MP3 player prior to the iPod
Example of Keynote Topics:
Business Transformation: Drive Change, Growth & Culture of VALUE CREATION
- Empower employees at every level to make change happen.
- Transform Fear into Urgency, Productivity & Action.
- It’s no longer safe to play it safe.
- Operationalize Innovation while meeting the demands of Wall Street.
Most Admired: Building Great Customer & Employee Engagement
- The Customer Experience Defines your BRAND
- Every customer touchpoint differentiates your business.
- How Employee Engagement = Customer Engagement
- Knowing what your MVP’s value in your brand
Fanatic Team Sales Growth: from Good to Great to Most ADMIRED
- How world-class teams generate unstoppable growth.
- Five tools to Double Sales Growth.
- Discovering what your market craves ahead of the curve.
Mark C. Thompson inspires your team to drive change, accelerate growth and re-invent the customer experience to transform leaders into value creators!